faqs

Product safety and quality are the highest priorities for turn. State-licensed, independent labs test all our products to ensure they are free of harmful chemicals such as Benzine, pesticides, and heavy metals. We use only the purest cannabis extracts and naturally-derived botanical terpenes. We do not add “fillers' such as vitamin E acetate to our products.

turn only works with thoroughly vetted Southern California farms we know and trust. Our hemp oil is always single-source, non-GMO, and vegan. We custom-create all our hemp oil blends in-house in Orange County with our experienced terpologists.

Yes! Reach out to [email protected].

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at [email protected]. Returns will need to be sent to the following address:

Everdeen Technology LLC
TURNHEMP
8605 Santa Monica Blvd PMB 76603
West Hollywood, California 90069-4109


If your return is accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items returned to us without first requesting a return will not be accepted.

You can always contact us for any return questions at [email protected].

Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your item.

Unfortunately, we cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return and let you know if the refund was approved. You’ll be automatically refunded on your original payment method within 10 business days if approved. Please remember it can take time for your bank or credit card company to process and post the refund.


If more than 15 business days have passed since we’ve approved your return, please contact us at [email protected].

Although these products are federally legal to ship, certain zip codes and/or states are regulated. We ship to all destinations that allow it by local law.

It’s a cannabinoid thing. Hemp is another name for the plant you already know and love — the cannabis plant. “Hemp” refers to the commercial version containing 0.3% or less THC (tetrahydrocannabinol).

Because thanks to the wonderful gifts of nature, you can still get floaty feels from vaping these other cannabinoids. It’s not better, it's not worse, it's different. It’s beautiful.

It is not. Our hemp oil comes in three cannabinoid blends, with two containing Delta-8 THC. Delta-9 THC is the major naturally-occurring intoxicating component of the cannabis plant.

turnhemp delta-8 oil is a hemp-derived oil containing Delta-8 THC, a naturally occurring cannabinoid with similar psychoactive properties to Delta-9 THC — but with more manageable effects.

Preliminary research on Delta-8 is promising, with reports of benefits like reduced anxiety and inflammation, pain relief, and improved sleep. Note that research is ongoing, and we have more to learn about the effects of Delta-8.

Regarding experience, turnhemp’s delta-8 uses our in-house blend of natural botanical terpenes to bring you mouthwatering flavors and a relaxed, mellow disposition.

The short answer — probably.
Drug tests don't often single out specific THC compounds. Rather, they test for the metabolites created to break down and remove the compound from the system. A high enough concentration of these metabolites flags drug tests.
Because Delta-8 THC is chemically close to standard Delta-9 THC, our bodies use similar methods to process both.
In a nutshell, most drug tests won't be able to tell if those hard-working metabolites came to crush federally legal Delta-8 OR Delta-9.

Another nifty cannabinoid. HHC (hexahydrocannabinol) happens when you add hydrogen molecules to Delta-9 THC in a process called hydrogenation. HHC induces milder psychoactive effects than conventional Delta-9 THC.

HHC can have THC-like effects on the body and mind but is slightly less potent than Delta-8 THC. Perfect for anyone who wants to take the edge off but needs to keep their head in the game. No booze, no problem — I've got work tomorrow!

HHC is so new that researchers don’t yet know the exact ins and outs of how our bodies process it, nor is it prominent enough to be screened by drug tests.
But until we know more about the metabolites needed to break it down in our bodies, we can’t be positive they aren’t the same or similar to what flags Delta-8 and Delta-9 THC on drug tests.
So tread carefully, friends.

THCa (tetrahydrocannabinolic acid) is a non-intoxicating, acidic form of THC found in raw cannabis plants. In nature, biological processes convert THCa to euphoria-inducing THC over time. With applied heat, it converts immediately.

As far as effects go, THCa and THC overlap in their potential to treat nausea and inflammation, and THCa is also purported to have neuroprotective qualities. Being present in just a small percentage, THC's calmer cousin is perfect for social butterflies who want to get a little loosey-goosey on a Friday night without wrecking Saturday morning.

If you’re vaping it, then yes.
Once you’ve applied heat (like with a vape pen), you’ve put THCa through a decarboxylation process that converts it to Delta-9 THC. From there, it will behave that way in your body and, thus, show up on a drug test more or less for the same reasons D9 gets flagged.

Does CBD equal hemp? The answer is no. CBD is a compound that can be extracted from hemp, but it is not synonymous with hemp itself. Hemp is a versatile plant with a wide range of applications, of which CBD production is just one. Understanding this distinction is important for consumers, especially when navigating the legal landscape and product labels.

In essence, while all CBD could be derived from hemp, not all hemp contains CBD in significant amounts, especially when considering products like hemp seed oil which don't contain CBD at all.

Hemp is a variety of the Cannabis sativa plant species that is grown specifically for industrial uses. It's one of the fastest-growing plants and can be used to make a wide range of products, including textiles, clothing, paper, biodegradable plastics, paint, insulation, biofuel, food, and animal feed.

CBD, short for cannabidiol, is a chemical compound from the Cannabis sativa plant. It's a naturally occurring substance that's used in products like oils and edibles to impart a feeling of relaxation and calm. Unlike its cousin, delta-9-tetrahydrocannabinol (THC), which is the major active ingredient in marijuana, CBD is not psychoactive.

podpak charging case
podpen vape
USB-C charging cable

*Pods sold separately.

Remove podpen from podpak
Pop in the pod of your choice
Inhale, exhale, enjoy life

Podpak and podpen arrive charged and button-free for immediate satisfaction.

Place podpen into the podpak charging case after every use and it’ll always be ready to rip at 100% peak efficiency. Forgot podpen on the counter? Put it back into podpak and it’ll flash charge in 5 minutes.

When the podpak charging case needs more juice, plug it into any USB port using the included USB-C cable for a full charge in 25 minutes.

Podpak and podpen have led indicators to keep you informed. Like a mood ring, only better.

podpak led battery indicator guide:

3 illuminated leds = battery is between 70-100%
2 illuminated leds = battery is between 30-70%
1 illuminated led = battery is between 1-30%
3 leds flash 5x = danger; you’re at 0%


podpen LED battery indicator guide (found on podpak above the three LED lines):
Green = podpen is charged
Red = podpen is charging


podpen led
These are the small lights on your podpen that illuminate when you inhale to indicate:

1) Pod is connected
2) Airflow is present and ripping just right

Pods hold 1.0g of oil.

How long pods last will vary from user to user, depending on the frequency of use and length of the draw.

We recommend replacing used pods before they’re completely empty to avoid overheating the coils of your podpen. Pods are completely clear, so you’ll see every last drop.

turnhemp has only one official domain(s): https://turnhemp.me/, https://podpak.me.

This website is the only legitimate way to reach our shoppable page through the “shop” tab.

Never trust accounts not directly linked to our official website domains on social media. You can verify a social media account is ours by going to our website and clicking the Instagram, TikTok, or YouTube icons.

We will never ask you to join Telegram, WhatsApp, or any other encrypted messaging service to obtain turn products. turn obeys all federal and state laws and does not operate underground.


If you suspect you have purchased a counterfeit turnhemp product, please email us at [email protected] with the following information:

Photos of the packaging (front and back)
Photos of the pod and/or battery (front, back, top, and bottom)
Name and contact details of the retailer/account where the product was purchased

We recommend charging the battery often to avoid clogging to maintain optimal heat levels. You can do this effortlessly by storing your podpen in its podpak charging case.

• If a pod is clogged, try dry hitting it by pulling on the pod without the battery.

• Ensure the battery is fully charged before use, and do not use the product while charging.

• Keep pods and podpak batteries away from extreme heat, cold, and humidity.

• Replace pods before they are completely dry to avoid overheating.

Although minimal leakage is rare, you can use a cotton swab with a small amount of rubbing alcohol to clean any residue. To prevent leaking, follow these tips:

• Keep pods and batteries away from enclosed small spaces, extreme heat or cold, and humidity.

• Do not store pods upside down.

• If leakage persists or is excessive, please contact us at [email protected]

To confirm your device works correctly, check that the white LED light comes on during your draw and that vapor is produced.

turn is a community that exists for everyone. A foundation for friends, cultures, creativity, and family. We’re open, authentic, helpful, supportive, and actionable. No gimmicks, no gatekeeping — just a bunch of friends and family in southern CA who love making incredible products. It started with cannabis, but where will it end?

Since 2021, turn has existed to create a feeling. Excitement, resolution, love, joy, escape, distraction, confidence, safety, friendship, it doesn’t matter.

Because the feeling is the first step to taking the next turn. Eventually, you become the hero you want to be. We all start with endless potential; our mission is to help you cultivate yours.